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All research items filed under "Service culture," listed in reverse chronological order, with 15 results.  Clear Search

Podcast: The Future of Work with Charles Hughes from Acuative
10/11/2019  Blog Post


Podcast: Shep Hyken...Prepare to be Amazed...differentiating your Service Experience!
6/3/2019  Blog Post
Speaking with Shep Hyken about creating an AMAZING CUSTOMER SERVICE EXPERIENCE...customers no longer compare you to your competitor. They compare you to the best service they'...

Employee Engagement in Field Service
11/13/2018  Research Insight
This research insight, stemming from a benchmark survey executed in Q4 of 2018 on Employee Engagement which polled nearly 200 Service Executives, examines the potential deepen...

Highlights from the 2018 ClickConnect Conference
10/26/2018  Blog Post
Highlights and key takeaways from presentations and guest speakers at the ClickConnect conference in Miami Beach, FL.

The Connection of Employee Engagement and Experience
10/19/2018  Blog Post
Overview of the value of employee engagement and its connection to employee experience and Customer Experience. Includes definitions, and business benefits






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