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Report & Analysis
KPI & Data Chart
Smarter Services™ Webcast
All research items filed under "Service IT," listed in reverse chronological order, with 8 results.
Podcast: Help Lightning CEO Gary York shares how to "Be There Instantly" for your Customers
11/11/2019 Blog Post
5 Opportunities Every Field Service Leader Should Seize in 2019
1/9/2019 Blog Post
5 Opportunities for Service Leaders emerging from the 2019 Service Leader Trends survey
Do You Really Understand Your Customer?
8/20/2018 Blog Post
A brief overview of the key success factors in establishing a truly customer-centric organization, grounded in the knowledge of the customer journey and supported by the right...
ADP Gets Agile: Acquires WorkMarket
2/5/2018 Blog Post
The Service Council comments on the recent ADP acquisition of WorkMarket and positions it within the context of current workforce trends.
Summary Findings Call: Digital Transformation for the Service Enterprise
1/23/2018 Smarter Services™ Webcast
The Service Council shares results from its project on digital transformation for the service enterprise.
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